Terms & Conditions

1. Order Confirmation
• Pre-orders are processed only after full payment is received.
• Once the order is placed, the item is reserved and sent for production.

2. Production Time
• Production time is approximately 3–5 working days (excluding Fridays, Saturdays, and public holidays).
• Delays may occur due to fabric availability, customization requests, or shipping conditions. Customers will be notified if any delay happens.

3. Customization
• Any customization (size changes, sleeve adjustments, measurements, etc.) must be mentioned before production starts.
• Once production begins, no changes can be made to the order.

4. Cancellation Policy
• Pre-orders cannot be canceled after production has started.
• If cancellation is requested before production, only store credit may be issued (no cash refunds).

5. Returns & Exchanges
• Pre-order items are made specifically per request; therefore, no returns, refunds, or exchanges are accepted unless:
• The item is received damaged.
• The item is not as described or has a production defect.
• Items must be returned unused, in original packaging, with tags intact.

6. Sizing Responsibility
• Customers are responsible for selecting the correct size.
• Fabriclinekw provides guidance upon request, but the final decision is the customer’s responsibility.

7. Contact Information
Fabriclinekw@hotmail.com
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