Shipping & Exchange

Order Processing Time
• Orders are processed within 3 working days (excluding Fridays, Saturdays, and public holidays).
• Pre-order items have different production times depending on the product. The estimated time will be mentioned for each item.

Shipping Time
• Kuwait Delivery: 1–3 working days after the order is prepared.
• International Shipping: Delivery time varies by country and may take 5–15 working days depending on destination and customs procedures.

Shipping Fees
– Shipping by DHL EXPRESS.
• Shipping fees are calculated at checkout based on the delivery location.
• Customs duties, taxes, or additional charges (if any) are the customer’s responsibility.